Terms and Conditions
1. Privacy
Your visit to this site is monitored and logged on the server. We only use this
information for statistical purposes and to monitor breaches of the policies.
The web host does not use
the information for their own benefit, but to monitor activity on the server
to maintain a secure environment for their clients, of which Carters
Travel is
one.
In an instance where we collect personal data, we will not divulge this information
to a third party. This information is purely for our corporate requirements.
This does not affect your statutory rights.
Our web designer and web
host do not monitor your useage of the
site or log your details for their gain.
2. Access to CartersTravel.co.uk
We will do our utmost to make sure that this website and its content
is uninterrupted and that all transactions are error-free.
We cannot guarentee this as the Internet is not an error-free
environment. We make suspensions to the website to allow
for server repair and maintenance, or the introduction
of new facilities to make your use of CartersTravel.co.uk more
pleasurable.
3. Website access
Carters Travel provide you with access to make personal use of this
site. You are not permitted to download or modify its
content in part or in whole without the express written
consent of CartersTravel.co.uk and its
development partner womweb
media and design. Please also see the copyright
notice. The access provided does not allow the use of data mining, robots
or other data gathering and extraction tools. Neither may you use this site
to gather commercial intelligence.
You are allowed to link to this website, but only to the homepage of CartersTravel.co.uk
- direct linking (deep linking) to a page is not permitted. You may however
link to a specific page by use of e-mail for recommendation to further personal
visitors of the site. This right to link to the website is revocable.
You may not portray Carters Travel or
its affiliates (inclusive of their products and services) in a false, misleading,
derogatory or otherwise offensive manner. The Carters
Travel logo is copyright
of Carters Travel Limited.
4. Your conduct
You must not use this website in a manner that causes, or may cause the website
or its accessibility to others to be interrupted, damaged or impaired in any
way.
You must understand that any electronic correspondance or communication and
the content of said articles are the responsibility of yourself and not Carters
Travel , and
that you must use this website and all websites linked to from this site for
lawful purposes only.
You must not use the website for any of the following:
-
for fraudulent purposes, or in connection with a criminal offence or other
unlawful activity
-
to send, use or reuse any material that is illegal, offensive, abusive,
indecent, defamatory, obscene or menacing; or in breach of copyright, trademark,
confidence, privacy or any other right; or is otherwise injurious to third
parties; or objectionable; or which consists of or contains software viruses,
political campaigning, commercial solicitation, chain letters, mass mailings
or any "spam"
-
to cause annoyance, inconvenience or needless anxiety
5. Copyright and database rights
All content on this website and this web server, such as text, graphics, logos,
icons, images is the property of either CartersTravel.co.uk or womweb
media and design. This website is protected by United Kingdom and international
copyright law.
6. Our contract (Pricing, Availability and Cancellation
of an order)
When you register your interest in a trip, then this is a positive confirmation
of your interest. Payment details are entered to the site and then payment
is held as a deffered payment. This means that your account will be shadowed
for the duration of the count down to the trip. If the trip goes ahead, then
that payment will be taken. If the trip does not go ahead, we will remove the
shadowing from your account and this will return the funds to your control.
We do not accept cash payment for trips. Likewise, we cannot accept people
onto the coach at pickup points. We will advertise that a particular trip is
definitely taking place and you may contact us by telephone on 01536 330789;
you can then talk to us regarding payment for definite trips at this point.
When you input payment details, your card details are passed
to a payment gateway wholly operated by Protx.
This gateway is secure and is the responsibility of Protx.
You will
receive a confirmation e-mail from Protx, we will also receive an e-mail confirming
your interest.
A registration of interest is a contract between yourselves
and Carters Travel to provide coach transport in one of our fleet vehicles
or one of an equivalent standard. This travel is to the advertised destination
and return to the place of pickup or a previously agreed location. The
prices may not be the prices as seen on the website. Current pricing is available
from Carters Travel by contacting their office on 01536 330789. Carters
Travel hold the ability to alter the prices without warning and this may affect the
prices on the website. In the instance of being incorrect, the prices held
by Carters Travel at their offices is the correct amount and this is the amount
that customers will pay for the travel or event. In the case whereby the amount
paid by a customer is not the total amount required, Carters
Travel will contact
the customer to either cancel the order or for authorisation for payment of
the difference.
7. Cancellation Policy
In the instance of wishing to cancel an order, it must be
cancelled by phoning 01536 330789 by 2pm on the day of registering
your interest (if you order after 2pm, it must be cancelled by 2pm
the next day by phone). Your funds that are secured by Protx will
be released for your own use.
8. Electronic communications (E-mail)
When you visit CartersTravel.co.uk or send e-mails directly to us, you are
communicating via an electronic medium. We will then respond to you in an electronic
manner or via telephone (depending on your preferences). For contractual purposes,
when communicating with us in such a way, you are consenting to receive an
electronic response. You also agree that all agreements, notices, disclosures
or other possible communications satisfy any legal requirement under United
Kingdom or international law whereby the communcation is in writing. This does
not affect your statutory rights.
12. Losses
If you suffer any form of loss, whether electronic or physical CartersTravel.co.uk nor
any partner is not responsible for this loss. Likewise, if you suffer any losses
as a breach of these conditions this is your sole responsibility.
13. Amendments to the Condition
We reserve the exclusive right to make changes to our website,
policies and these Terms and Conditions at any time and without notice.
You will be subject to these stated Terms and Conditions whilst you
have a connection to this site either in a physical website presence
or by electronic communications with this site. If any of these conditions
is deemed invalid, void, or for any reason unenforceable, that condition
will be deemed severable and will not affect the validity and enforceability
of any remaining condition.
14. Events beyond our control
We are not responsible for any delay or failure to comply with our obligations
under these Terms and Conditions if the delay or failure to deliver is beyond
our resonable control. This does not affect your statutory rights.
15. Waiver
Should you breach these Terms and Conditions and we take no action,
we are still entitled to use our rights in any instance of breach of these
Terms and Conditions.
16. Details
CartersTravel.co.uk is the trading name for Carters
Travel Limited.
You can contact us by visiting www.carterstravel.co.uk/contactus.php
